Return Policy | World Jewelry Outlet

If your purchase from World Jewelry Outlet fails to meet your expectations for any reason, please send your item back to us before the end of the 7-Days evaluation period and you will get 100% Money-Back on your purchase. You must send via insured service either USPS or UPS. Make sure that you have insured the package & purchased a tracking number for your record. (Effective date 10/11/2007)

Please note that we require an RMA for all returns, you can get this by sending as an email at info[at]wjoutlet.com or calling us at (800) 264-2254 or (323) 262-2020.

Once we receive your returned item and it is accepted, your refund will be processed within 48-72 hours. Upon receipt of the returned item it will be reviewed by our Quality Assurance Specialist.

Please note that items showing signs of wear or those that have been altered, resized (by a jeweler other than World Jewelry Outlet), or damaged in any way cannot be accepted for return. Engraved jewelry items (not including wedding rings) may not be returned. Engraved wedding rings may be returned, however, the engraving fee & resizing is non-refundable if applicable.

Returns after the 7-Day evaluation period, without security tags and/or altered in any way will be subject to ( 10% ) re-stocking fee.

Please include the invoice and the reason for the return. Your payment will be refunded in the same payment manner as your original purchase. After Review Please allow 2 weeks for your credit to appear in your statement.

For exchange only, please write the item number that you want to exchange it for and don't forget to enclose a $10 money-order for shipping back it back to you. If in case, of price difference we will bill or credit you for the difference of exchanged item.

Send your package to:

WJO Attn: Quality Assurance
2057 S. Atlantic Blvd.
Commerce, CA 90040
USA

Please note: For security reasons, DO NOT WRITE World Jewelry Outlet anywhere on the exterior part of the box.

*World Jewelry Outlet will not be responsible for any loss or damage of return shipments.